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Delivery Information

DELIVERY OF PRODUCTS ORDERED

Shipping costs are indicated during the order process and before the final execution of the order.  The total amount calculated based on the above, is automatically displayed as soon as the user completes the fields of the order form, indicating the place and the way of shipment (excluding cash on delivery).  Submission of the order implies the acceptance of the corresponding expenses.  Any additional costs that might arise either from an incorrect or unclear shipping address, or due to the absence of the consignee, or from any kind of refusal to receive during delivery, or from not presenting and / or receiving the products on the agreed period of delivery, are borne entirely by the customer and who is obliged to return the order to the carrier without delay.

Delivery days are from Monday to Friday, 09:00 am to 17:00 pm for Greece and countries of the European Union.  Saturday deliveries can be made in Greece only, following customer request, however, they will have an additional charge.  Deliveries to other countries of the world will require additional time, also depending on the customs procedures governing each country, for which we share no responsibility.

● WITHIN CITY LIMITS
For shipping with delivery within 1-2 working days throughout the Attica region, the charge is 2.00€ up to 2 kg of weight.  For every additional kilogram, the charge is 0,60€.

THROUGH NETWORK 
For shipping to mainland and island destinations in Greece with delivery within 2-3 working days, the charge is 2.40€ up to 2 kg of weight. For every additional kilogram, the charge is 1,00€. 


CASH ON DELIVERY
For all orders dispatched cash on delivery, regardless of the destination, the charge is 1.50€ per shipment. Cash on delivery orders are only valid for Greece.


Days and Hours of Operation 
Although our online store accepts orders 24 hours a day, seven days a week, the processing and delivery of orders is only feasible during the working days of the week, (Monday-Friday), while we do not deliver on weekends and holidays.  All orders given in by 15:00pm are processed the same day.  The working hours of the day are from 9.00 a.m. to 15.00p.m. 

Pick-up from the store 
Pick-up from our physical stores is possible after giving in the order and making a telephone request with us. In any other case, the minimum pick-up time from one of our retail outlets without prior notice is estimated at 20 minutes. 

Products at a special discount or promotion 
Products at a special discount or promotion may have a short expiration date.